The Theoretical and Methodological Backgrounds for and the Development of a Conceptual Model for Managing Stakeholder Interaction
Korepanov G. S., Chernenko D. I., Chala T. G.

Korepanov, Georgii S., Chernenko, Daryna I., and Chala, Tеtyana G. (2020) “The Theoretical and Methodological Backgrounds for and the Development of a Conceptual Model for Managing Stakeholder Interaction.” The Problems of Economy 1:144–151.
https://doi.org/10.32983/2222-0712-2020-1-144-151

Section: Economics and Enterprise Management

UDC 331.2:338.24

Abstract:
The aim of the article is the justification of the theoretical and methodological backgrounds for and the development of a conceptual model for managing stakeholder interaction. It is determined that, in Ukraine, the use of a modern conceptual model for managing stakeholder interaction requires unifying approaches to the implementation of the stakeholder theory into national management practice. It is found out that more than 60 % of scientists use the term “stakeholder” without reference to a specific version of the stakeholder theory. The study presents the main groups of stakeholders, which comprise, first of all, clients, employees, local communities, suppliers and distributors, shareholders. Related stakeholders include media; the general public; business partners; future generations; past generations (founders of organizations); scientists; competitors; non-governmental organizations or volunteers; stakeholder representatives, e. g., trade unions or trade unions of suppliers or distributors; funders, except for shareholders (owners of deposits, bonds, creditors); competitors; the government, politicians. Based on the mapping of information and analytical, and methodological support, a conceptual model for managing stakeholder interactions is developed. The model covers the accounting of models of interaction between stakeholders and information resources, the role of the community, the nature of relationships with stakeholders, the methodology for system definition of stakeholder groups, the system of international metadata, and the AccountAbility principles. Using the conceptual model for managing stakeholder interaction is a reliable basis for obtaining competitive advantages for those organizations that, together with stakeholders, are able to effectively create added value, improve the overall efficiency of enterprises and contribute to sustainable development of territorial communities.

Keywords: stakeholders, conceptual model, AccountAbility, management.

Fig.: 3. Tabl.: 1. Bibl.: 13.

Korepanov Georgii S. – Candidate of Sciences (Economics), Associate Professor, Associate Professor, Department of Statistics, Accounting and Auditing, V. N. Karazin Kharkiv National University (4 Svobody Square, Kharkіv, 61022, Ukraine)
Email: g.s.korepanov@karazin.ua
Chernenko Daryna I. – Candidate of Sciences (Economics), Associate Professor, Department of Statistics, Accounting and Auditing, V. N. Karazin Kharkiv National University (4 Svobody Square, Kharkіv, 61022, Ukraine)
Email: d.i.chernenko@karazin.ua
Chala Tеtyana G. – Candidate of Sciences (Economics), Associate Professor, Associate Professor, Department of Statistics, Accounting and Auditing, V. N. Karazin Kharkiv National University (4 Svobody Square, Kharkіv, 61022, Ukraine)
Email: t.g.chala@karazin.ua

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